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What you need to know about insurance before reaching the Car Rental Counter...

NAIC
Survey Reveals Confusion Among Consumers Regarding Rental Car Insurance
KANSAS
CITY, Mo. (Nov. 14, 2007) - A large percentage of
U.S. consumers are confused about whether to buy insurance when renting a car,
according to new research by the National Association of Insurance Commissioners
(NAIC). In fact, many people purchase insurance at the rental counter without
knowing whether their existing auto policies or credit card benefits already cover
their needs. "When
renting a car, many consumers purchase unnecessary insurance and end up wasting
money. Meanwhile, other drivers inadvertently underinsure their rental car, placing
themselves at risk," said NAIC President and Alabama Insurance Commissioner Walter
Bell. "As travel increases around the holiday season, the NAIC encourages consumers
to investigate whether their existing auto insurance provides sufficient protection
for car rental." The
NAIC's national survey of 632 consumers, conducted from Sept. 19-30, 2007, revealed
these findings: Approximately
42 percent of respondents said they were either thoroughly confused or had only
a rough idea about insurance coverage when renting a car. 34
percent of respondents said they purchased the rental company's insurance just
to make sure they were covered. 24
percent of consumers were not sure whether their credit card provided insurance
coverage when renting a car.
"Drivers
should educate themselves before they reach the auto rental counter," said NAIC
Executive Vice President and CEO Catherine J. Weatherford. "Carefully review your
auto insurance policy and check with your credit card issuer about auto insurance
benefits. Protect yourself and save money by taking a few precautions and asking
the right questions." Prior
to renting a car, the NAIC recommends that renters ask the following questions:
Car
Rental Insurance Tips from the NAIC's Insure U Web Site - Review
your auto insurance policy or call your insurance agent before you reach the rental
car counter.
- If
your current policy doesn't offer coverage for a rental car, see if an insurance
rider can be added for a small fee.
- Many
credit cards include some level of collision and theft protection. In most cases,
these benefits are secondary to your personal auto insurance or the car rental
company's insurance, meaning the credit card company will only pay claims after
other insurance coverage has been exhausted. The NAIC recommends you call your
credit card company and ask about benefits.
- If
you lack personal auto insurance and your credit card does not provide benefits,
it might be wise to purchase the liability insurance and collision damage waiver
at the car rental counter.
- Keep
in mind that if it is a longer-term rental (e.g., a week, a month or more), there
might be limitations on the coverage your existing auto insurance policy provides.
Check with your insurance company or agent for details.
-
If you don't own a car, you might want to consider purchasing a non-owner auto
insurance policy, because it provides benefits in addition to coverage for a rental
car.
- When
traveling on business, a personal auto policy will generally not apply, so check
with your employer for guidance.
- Know
that you are not alone if you find car rental insurance confusing. If you are
unclear about the car rental insurance options, or are concerned that a rental
company is misrepresenting information, check with your state insurance department.
Get
more information about the types of insurance products car rental companies tend
to provide, as well as additional auto insurance information by visiting the NAIC's
consumer-education Web site,
www.InsureUonline.org. You can also get
extensive information, tips and considerations regarding life, health and home
insurance by life stage. The entire site is available in Spanish at www.insureuonline.org/espanol. More
information about the NAIC
The NAIC has headquarters in Kansas City, Missouri,
the National Association of Insurance Commissioners (NAIC) is a voluntary organization
of the chief insurance regulatory officials of the 50 states, the District of
Columbia and five U.S. territories. The
NAIC's overriding objective is to assist state insurance regulators in protecting
consumers and helping maintain the financial stability of the insurance industry
by offering financial, actuarial, legal, computer, research, market conduct and
economic expertise. Formed in 1871, the NAIC is the oldest association of state
officials. For
more than 135 years, state-based insurance supervision has served the needs of
consumers, industry and the business of insurance at-large by ensuring hands-on,
frontline protection for consumers, while providing insurers the uniform platforms
and coordinated systems they need to compete effectively in an ever-changing marketplace.
Source: NAIC Communications Department
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